Your business wants to route all the loan application for approval only to those manager who has more than 10 years of experience in loan department. How will you do that ? I will create a skill say loanHandling and assign skillset level as per experience. Then in the flow, will use toSkilledGroup to assign it to the one who has the right skill and capacity. Suggest an Edit Suggested Posts Post navigation What are the standard routing algo used in PRPC ?What is workgroup ?