Name the decision tree involved in the getNextWork logic ? GetNextWorkCriteria. It is an available rule and can be modified as per business needs. Suggest an Edit Suggested Posts Post navigation Business wants that as soon as user finish working on assignment, he should get the next assignment and not see the confirm harness. How will you achieve this ?Your business workbasket contains cases with skills as :French,German and Japanese. Business wants to configure getNextLogic in such a way that it does not pick up the cases where the operator does not have required skills. How to do it ?