General BPM and PEGA
Pega Activity Methods
Your applicaiton is running in production and due to a new client requirement, you have to create a new work class and going forward all the work item will be part of that class. How to ensure that the old class is not refered at all ?
Pega Application Performance
Pega Architecture and Environments
Pega Cases and Flows
Pega Class Structure
Pega Get Next Work
Your business workbasket contains cases with skills as :French,German and Japanese. Business wants to configure getNextLogic in such a way that it does not pick up the cases where the operator does not have required skills. How to do it ?